FAQ

How do I place an order?

Browse products, add your selected items to cart and complete checkout with your name, phone number and delivery address. Our team may contact you to confirm the order.

Are the products authentic?

AvlixBD focuses on authentic beauty and personal care products. If you have any concern about a product, contact us with your order details.

How can I track my order?

You can use the Track Order page or contact customer support with your order number and phone number.

Can I change or cancel an order?

Order changes or cancellations are possible before dispatch. Once an order is dispatched, changes depend on courier and delivery status.